April 1, 2021

Pump House CYT Terms & Conditions

This notice details the terms and conditions for the Pump House Children and Youth Theatre (CYT) membership.

Things you need to know and agree to when your child joins the Pump House Children & Youth Theatre –  summary:

  • Children & Youth Theatre is an open access theatre group run by volunteers
  • It is not a drama school, we do not audition or have selective entry.  Its objective is for Children from any background to have fun performing good quality stage productions.
  • Membership is split into sections based on age,  Each section has its own programme of activities and sessions.
  • When rehearsing productions we do sometimes include additional rehearsals and sometimes meet during half
    terms or change the times or have extra rehearsals on other days, but we always notify you of these in advance
  • There is a minimum attendance requirement of 75% to keep their place and there are requirements for notification in advance for any non-attendance of any rehearsal sessions.
  • We do run auditions for our productions but we provide lots of preparation help and all members are involved in all our productions
  • As a 100% volunteer run organisation, we cannot run our productions without parent help. So we expect all parents to help with all productions in some capacity.
  • By becoming a member you consent to any pictures or recordings of Pump House CYT activity being used for the operation and promotion of Pump House CYT activities
  • Every member agrees to abide by any rules of behaviour given by the Pump House CYT organisers and leaders.  This includes no smoking or alcohol (brought or taken) at any time at Pump House venue, no physically or verbally abusive behaviour to any member or helper at anytime (including any online communications).
  • Pump House has safeguarding policy and procedures.  Detail are available on request. Every member and parents/guardians agree to follow any instructions or requests given as part of safeguarding procedures.

The Children & Youth Theatre was setup over 45 years ago and is run by volunteers (nobody is paid). Its primary objective is to provide an opportunity for young people from any background to perform, and has been very successful in producing young people who are self-confident and who have a great deal of fun in the process of learning theatrical skills. A small number of our previous members have gone on to drama school and are now professional actors, but this is not our goal as we are an open group and don’t audition people to become a member. The members join because they want to, and are prepared to learn – not just because of their talent. So, we do expect enthusiasm, commitment and support to allow them to get the most out of the opportunities we provide.

Please ensure that the children attend sessions on time, and wear sensible clothes (including flat, soft shoes). The sessions can involve music, dance and acting so they need to be able to feel comfortable, and not worry about ruining their best clothes on dusty floors! We do not have a
uniform, but we do order Pump House t-shirts sometimes for people to purchase and we do ask the children to ware “blacks” (black long sleeved t-shirts, black trousers and black soft shoes) for some productions. Most of the productions we provide the costumes.

Anyone joining is given 2 weeks to decide whether or not they really want to commit to being a member. That works both ways, and the group leaders must also confirm whether or not they think the young person should become a full member. The criteria for the group leaders will be behaviour, not talent.

With large group sizes at some sessions it is not possible to deal with persistently disruptive children. We are pretty tolerant, but in extreme, rare cases if we do not think that the young person is not able to cope with the necessary discipline of the theatre world, we will not confirm their membership. Indeed, even if they become members, and their behaviour is then unmanageable, and will be asked to help us to deal with it. If that does not work, then we reserve the right to ask the young person to leave the group. There can be a high level of demand for places and we have to expect that young people who join are committed to it. During ordinary terms we would expect at least 75% attendance. When we are working on a production, then we expect that they attend for every rehearsal, unless they have previously cleared their non-attendance with the Director of that production.
Children section productions always include every member of the Children’s Theatre in the production.   If your child is offered a part in such a production, but cannot take it up for any reason (perhaps because of prior commitments which would clash with the dates) we unfortunately would not be able to offer them separate Saturday morning sessions during times when rehearsing the production. All the
leaders would be involved with the production, so following discussion with the tutors, your child would probably not be expected to attend those sessions during the rehearsal period.

We are a production-based group. We strive to ensure that everything that we put on stage is as good as quality as a young amateur company can be. The income we get from the productions keeps the whole thing going, and we have to give the paying-public value for money. Auditions are held before every production and we cast according to get the correct mix for the production. We do try to give everyone as much to do as possible, but not everyone can get the lead in a show. Auditions are important, and a child or youth member will not be
offered a part unless they have auditioned.

We depend on the help and support we get from parents, especially during productions. We cannot run it without people taking part as chaperones (for when the children are not on stage), bar staff, set builders, etc. etc. By your child becoming a member of the group you are deemed to be prepared to help in these areas. Theatre work needs lots of people to make sure that it is a good and safe experience for everyone. Please let us know also, if you have any specific talents you would be prepared to share –
we would welcome help with drama, music, dance as well as any artistic, technical or organisational talents.
We can not stress enough that unless parents take at least one supporting role a year we can not continue the productions that your Children enjoy.


Data protection and privacy policy for Pump House CYT

Pump House CYT understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of every member and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our policy is deemed to occur upon becoming a member. If you do not accept and agree with this Policy, you must inform us immediately

The Data Controller:
Pump House Children and Youth Theatre (CYT) are the Data Controller and is committed to protecting the rights of individuals in line with the General Data Protection Regulation (GDPR).

Contact details of the Data Protection Officer: cyt@pumphouse.info

What information do we collect about you?
The GDPR defines personal data as the following:
‘Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online
identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;’
Personal data relating to Pump House CYT members can include: name, date of birth, home address, home telephone number, private email address, emergency contact, etc.
Special category data relating to members can include: racial and ethnic origin, religion, health records etc.
Children are identified as vulnerable individuals and deserving of specific protection. For the purposes of protection all children under the age of 16 will require adult consent.

How will your information be used?

  • administering finance (e.g. membership fees)
  • providing parents of younger members with clear understanding of our requirements
  • providing members with information (e.g. rehearsals, show dates, show requirements)
  • providing operational information
  • promoting our services
  • safeguarding and promoting the health and welfare of members
  • ensuring members safety and security
  • preventing and detecting crime and criminal activities.

Your Rights

  • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      • The right to be informed about Our collection and use of personal data;
      • The right of access to the personal data We hold about you (see section 12);
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
      • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
      • The right to restrict (i.e. prevent) the processing of your personal data;
      • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      • The right to object to Us using your personal data for particular purposes; and
      • Rights with respect to automated decision making and profiling.
  • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
  • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

The member or members parent will have given explicit consent to the processing of data. Processing is necessary for:

  • the register of membership and for the legal obligations of Pump House CYT (Under The Children & Young Persons Act 1963 and The Children (Performances and Activities) (England) Regulations 2014.
  • for the purposes of carrying out the obligations of the controller or of the member in the taking part of any and all live performances. Personal details will be required by the Controller and where in the case of a vulnerable person, will be passed onto the local Council for the purpose of obtaining a performance licence. Parental consent will be required for members under the age of 16
  • for compliance with a legal obligation
  • to protect the vital interests of the member where the data subject is physically or legally incapable of giving consent. (All members under the age of 16 will require specific consent by a parent or legal guardian).
  • for the performance of a task carried out in the public eye
  • Processing relates to personal data which will be made public by the members. This will include information for any publicity and performance programmes and will include names, ages, photographs.
  • Processing is necessary for the purposes of the legitimate interests pursued by Pump House CYT
  • Processing is necessary for the activities of the group and for information for the groups public performances. No information will be passed onto 3rd parties other than for its legal obligations to Local Authorities. Information will be held by the controller for a time not exceeding 12 months (the life of a membership).

Who receives your information?
The recipients of your data will be limited to Pump House CYT and Local Authorities (for performance licenses). Your data will also be used for the purpose of Show Literature, Website announcements (cast members) and Show Programs. (e.g. names). Emails will be sent to members for the purpose of information regarding show rehearsals and a Newsletter.

Photographs will be used for the purpose of the Website and Programs (all photographs will remain the intellectual property of Pump House CYT and cannot be withdrawn once a program has been printed.

Any transfers to third countries and the safeguards in place
The data will be held in paper form and on an electronic database. These will be secured and limited to a secure server and secure storage until such time that your annual membership has ceased. Under no circumstances will this information be transferred outside of the EU.

How long will your information be held?
Personal information will be stored for a period of no longer than 12 months (the life of a membership) exceptions to this will be any photographs or information displayed on our website for previous performances. You will have the right to have these removed at any time.

How Can You Control Your Data?

  • In addition to your rights under the GDPR, set out in section 4, when you submit personal data, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
  • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Your Right to Withhold Information

  • You may access our services without providing any data at all. However, to participate in our activities you may be required to submit or allow for the collection of certain data.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details.

Contacting Us

If you have any questions about this Privacy Policy, please contact us by email at cyt@pumphouse.info. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


Data protection policy for the MemberMojo membership system

Within these terms and conditions:

  1. ‘we’ and ‘our’ means membermojo ltd in our capacity as data processor for your organisation member data, or data controller for your organisation contact data.
  2. ‘the Website’ means membermojo.co.uk and the services offered through it.
  3. ‘you’ or ‘organisation’ means the customer acting as a data controller.
  4. ‘delegated administrator’ means an administrator appointed directly or indirectly by you or anyone else on behalf of the organisation.

Appropriate site content and use

  1. We reserve the right to terminate the service without notice for any organisation using the service for illegal activities.
  2. We reserve the right to terminate the service or remove content without notice for any organisation displaying inappropriate material on any page, form, or distributed email. This includes:
    1. Offensive material, including material that incites racial hatred or promotes discrimination based on race, sex, religion, national or ethnic origin, physical ability, sexual orientation or age.
    2. Obscene material including pornographic material.
    3. Material that infringes another person’s copyright, patent, trademark, or other intellectual property.
    4. Material that is irrelevant to your organisation and maybe classed as spam.
  3. We reserve the right to terminate the service if an organisation causes membermojo to be brought into disrepute.
  4. Email distribution is subject to reasonable use and can be revoked if:
    1. Emails large enough to be rejected by common mail providers are sent regularly.
    2. A large volume of emails is sent through the service or is found to be generated automatically.
    3. A significant number of your emails are bounced or cause complaints.
  5. We will take all necessary actions against any attempt to circumvent our security controls or denial of service for others. This can include immediate account termination.
  6. Storage space for member and site documents is provided as part of your plan and is subject to reasonable use. Storage is provided to support membermojo functions and should not be used for other purposes. We may archive and remove documents that do not fit this definition.

Fair Processing under GDPR

membermojo will process your data under the terms required by GDPR.

As a data processor for your organisation:

  1. The data we process and how long we keep it for is defined by our Privacy Policy.
  2. We will only use your data with membermojo services.
  3. We will only act on written instructions from you or any delegated administrators.
  4. All membermojo personnel with access to your data are subject to a duty of confidence.
  5. We will use appropriate technical and organisation measures to protect your data.
  6. We will only use sub-processors which can provide us with a written contract that respects GDPR.
  7. We will only use sub-processors that you consent to.
  8. We will assist you in providing subject access and allowing your members to exercise their rights under GDPR.
  9. We will assist you with data protection impact assessments for our service.
  10. We will notify you and delegated administrators of any personal data breach for your organisation without undue delay.
  11. When your contract ends we will remove all personal data held for your organisation after a period defined by our Privacy Policy, or immediately if requested.

As a data controller for your organisation contact data:

  1. The data we collect, its purpose and how long we keep it for is defined by our Privacy Policy.
  2. We recognise the Information Commissioners Office (ICO) as our Supervisory Authority, registration number ZA083040.
  3. We respect the rights of the individual as required by GDPR.
  4. We will notify our Supervisory Authority if there is a breach of organisation contact data.


We may share data with our Sub Processors to implement site functions.

All Sub-Processor changes will be notified through Recent Changes at least 28 days in advance of the change.

You can object to changes in sub-processing by writing to us and describing your legitimate reasons for objection within 14 days of the notice. We will resolve this objection by correcting our use of the Sub-Processor or by terminating and refunding your use of the affected site functions.

Subject Access

As a data processor we cannot respond to subject access requests from your members.

We will assist you and delegated administrators in responding to your members if the request concerns data not available through the Website.

Promotion and Advertising

We will ask permission before using your organisation for promotion purposes.

Member payments

  1. Member payments are made directly to you. membermojo is not a party in these transactions.
  2. We are not responsible for any payment dispute or refund requests with members of your organisation.
  3. We are not responsible for and cannot control the actions of any external payment providers.
  4. We are not responsible for calculating or reporting any taxable element of payments.

Disclaimer of Warranties

Our service is provided “as is”. membermojo hereby disclaims all warranties and conditions of any kind, express or implied, including, without limitation, the warranties of merchantability and fitness for a particular purpose. Neither membermojo nor its suppliers make any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.


membermojo reserves the right, at its sole discretion, to modify or replace any part of this agreement. Significant changes will be notified through Recent Changes but it is your responsibility to check this agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this agreement constitutes acceptance of those changes. membermojo may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the membermojo terms and conditions then in force.


All provisions of this agreement which by their nature should survive termination shall survive its termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.

Limitation of Liability

In no event will membermojo, or its owners or suppliers, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to membermojo under this agreement during the twelve (12) month period prior to the cause of action. membermojo shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that (i) your use of the Website will be in strict accordance with the membermojo Privacy Policy, with this agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside or operate) and (ii) your use of the Website will not breach any obligation or restriction applicable to you nor any duties you owe to any third party.


You agree to indemnify and hold harmless membermojo, its owners, contractors and suppliers, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your misuse of the Website or your breach or violation of this agreement.


This agreement is to be interpreted in accordance with the laws of England and any dispute relating to it, contractual or otherwise, will be subject to the exclusive jurisdiction of the courts of England.